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Case disposals administrator

Reading (Berkshire)
£13.65 an hour
Posted: 11 June
Offer description

Adecco are recruiting for a Case Disposals Administrator to join Thames Valley Police. You would be based in Reading £13.65 per hour Monday - Friday, office hours Office based 37 hours per week Temporary positionThe overall purpose of the role is to: Provide a high quality administrative service to customers (both internal and external) working within force and departmental guidelines towards the aims and objectives of the department and the organisation. Key accountabilities: Process, review and result all Thames Valley court disposals onto the appropriate systems (Bichard 7, Common Platform, PNC, XHIBIT, NICHE RMS) within the 10 day Home Office target to a consistently high quality standard, ensuring work is accurate. Provide appropriate information on civil disclosure including CICA, Parole Board, Probation and partner agency requests, treating each case individually on its own merits, ensuring information only released to relevant parties within the confines of the Data Protection Act and other legislation. Contribute to the efficiency of information by entering, updating, retrieving and disposing of digital and manually stored case file information using appropriate systems and databases. Ensure that they are accurately maintained and processed within the agreed timeframes. Provide a consistently high quality customer service, challenging working practises and making recommendations for improvement, whilst continually working towards the aims and objectives of the department and the organisation. Process and prepare any additional documentation as required and according to all relevant multi agency Service Level Agreements Liaise closely with internal and external agencies/customers. Review own workloads daily and prioritise to ensure deadlines/targets are metSkills/Criteria: Good standard of education with GCSEs (Grade 9-4/A-C) in English and Maths or equivalent Recent experience of working in an administrative role within a customer service environment, including use of databases Proven ability to use own initiative and problem solve within a team environment to make effective decisions within tight time constraints Proven time management and organisational skills to manage changing priorities and meet deadlines Proven ability to pay attention to detail, producing accurate work If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force. Please note, due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered. Any Job Offer made by the Force will be subject to Police Vetting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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