Overview
Join to apply for the Ambulance Care Assistant Bank role at EMED Group.
We have a fantastic opportunity for Bank Ambulance Care Assistants to serve your local community and to join our team based in Burgess Hill. This is a 0 hour contract on an 'as and when' basis. Shifts available are between 06:00 – 23:00, 7 days per week.
An Ambulance Care Assistant (ACA) is a rewarding role. Each day, you’ll be helping someone in need and making a difference to their day.
Responsibilities
* Transport elderly, sick and vulnerable service users to and from medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone; a full UK driving licence and good physical fitness are essential.
* Transport of end-of-life service users with empathy and professionalism.
* Build rapport by effectively communicating with patients and their relatives/friends.
* Assist with lifting, securing and helping service users in and out of the ambulance.
* Assist with handing over patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
* Transfer patients from beds to stretchers, chairs to chairs, or similar both in and out of hospital and medical flights where applicable.
* Assist service users with challenging behaviour and/or mental health illnesses.
* Keep the ambulance safe, clean and tidy.
Qualifications & Requirements
* Committed to patient care.
* Effective communicator with experience handling emotional or sensitive situations.
* Calm, considerate, and careful driver.
* Strong teamwork and collaboration skills.
* Pass an Enhanced DBS check (company funded).
* Familiar with the local and surrounding area.
* Hold a valid UK manual driving licence with less than 6 points.
* Physically fit for patient handling and moving.
* Ability to work flexible shifts.
Benefits & Additional Information
* Paid holiday entitlement and pension scheme.
* Zero Hours Contract.
* Life Assurance – £5,000 cover for colleagues and their families.
* 24/7 online/telephone GP consultation and access to prescriptions.
* Second opinion medical support and access to medical services as part of the care pathway.
* Cash-plan benefits (dental, optical, chiropody) and access to mental health, physiotherapy, and legal advice on domestic matters.
* Financial guidance on retirement planning, tax savings and state benefits.
* Long Service Recognition Scheme with added annual leave after 5 years and at 5-year intervals.
* Values-based internal recognition with financial rewards and annual event.
* Refer a Friend recruitment incentive scheme.
* The EMED Foundation to support colleagues and local communities.
* Blue Light Card and uniform provided.
* Employee Assistance Programme (EAP) for health and wellbeing.
* Flu vaccination campaigns.
About Us
The EMED Group is the result of the merger between ERS Medical and E-Zec Medical. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our mission is to develop transport services that improve health and wellbeing by supporting patient care, community services, mental health care, and medical courier services. EMED Group is committed to equal opportunities and fostering an inclusive and safe working culture for all.
EMED Group is committed to equality, diversity and inclusion, and to eliminating unlawful discrimination. We aim to be representative of all sections of society and our clients, ensuring employees feel respected, valued and able to perform their best.
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