WHO WE ARE:
EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
JOB PURPOSE:
We are looking for a highly organized and detail-oriented Order Management Associate to join our dynamic team. In this role, you will take a proactive approach to managing orders and ensuring a seamless process from start to finish. You will be responsible for handling high-priority tasks with flexibility and efficiency while maintaining a strong attention to detail. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent time management skills and the ability to adapt to changing priorities. If you're ready to make a meaningful impact and contribute to the success of our team, we want to hear from you!
WHAT YOU’LL DO:
The Order Management Associate is responsible for the following specific areas of the program:
* Acknowledge and process client purchase orders
* Generate vendor purchase orders accurately and efficiently based on client orders.
* Ensure that vendor POs include all necessary details, such as product specifications, quantities, and delivery timelines.
* Monitor and track inbound shipments from vendors to ensure timely and accurate delivery.
* Collaborate with project teams to address any potential delays or issues in the shipment process.
* Generate picking tickets for warehouse staff based on project timelines.
* Create logistics tickets for outbound shipments to clients.
* Pay meticulous attention to details in all stages of order processing to minimize errors.
* Conduct thorough quality checks to guarantee that the correct products are shipped to clients.
* Prioritize tasks based on urgency and importance to meet tight deadlines.
* Efficiently manage a high volume of orders while ensuring accuracy and quality.
* Manage multiple client orders simultaneously and adapt quickly to changes in order specifications, shipment schedules, or client requests.
* Troubleshoot and resolve issues promptly to maintain smooth order flow.
* Respond promptly to client inquiries and provide updates on order status.
* Stay informed about product pricing, discounts, and promotions from vendors.
* Identify opportunities to negotiate better terms with vendors and save costs.
* Negotiate favorable terms, discounts, or bulk purchase arrangements to optimize profitability.
WHAT YOU NEED TO SUCCEED:
* Experience in an order management or similar role; with a firm knowledge of the supply chain process
* An understanding of the commercials involved in buying and reselling hardware
* Experience using procurement software
* Strong numeracy skills and analytical ability
* Basic to Intermediate Microsoft Excel Knowledge
* Excellent time management skills, with ability to manage workload and prioritize tasks
* Exceptional attention to detail and level of meticulousness
* Strong communication skills
* A proactive problem solver, who can think on their feet.
* Willingness to work as part of a team in a fast moving, growing global company
PREFFERED SKILLS:
* Experience of Audio Visual / Video Conferencing and Networking environments
* Experience with Cisco CCW, Sage X3 and Jira a plus
* Can drive progress positively and effectively, keeping all stakeholders informed.
* Can maintain a high standard of work, even when working under pressure and handling multiple issues.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#J-18808-Ljbffr