Overview
We are seeking to recruit for an experienced Medical Secretary who has a passion for high quality customer care to work within the Taunton & West Somerset Older Persons Mental Health Department. This is a part time role working 22.5 hours per week. You\'ll provide comprehensive med sec support to the current med sec team, older persons mental health team, memory assessment service, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills. If you think that you are the right person for the job, we would love to hear from you. Please be aware this role will be a mix of home working, and working from offices in Taunton, Pyrland Ward and Barnfield in Minehead.
Main duties
Communicate with patients, colleagues, internal and external stakeholders. Deal with day to day correspondence. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Prioritise own work efficiently and effectively, highlighting any issues to the Band 5 Operational Admin Lead. Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
About us
At Somerset NHS Foundation Trust, we\'re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you\'ll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it\'s a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
* Date posted: 11 September 2025
* Pay scheme: Agenda for change
* Band: 4
* Salary: £26,530 to £29,114 a year
* Contract: Permanent
* Working pattern: Part-time
* Reference number: 184-OL-BL-2420
* Job locations: Minehead Community Hospital, Luttrell Way, Minehead, Somerset, TA24 6DF
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
* Essential: Good standard of general education
* Essential: Must be able to communicate in English Language, both written and verbally appropriate to the post
* Essential: RSA/OCR III WP/Typing or equivalent
Desirable:
* AMSPAR or British Medical Secretary Diploma (includes medical terminology) or alternative experience
* ECDL, CLAIT or equivalent
Experience
* Essential: Able to demonstrate substantial experience in a secretarial or administrative role
* Essential: Audio typing/word processing
* Essential: Medical audio typing / or ability to take dictation
* Essential: Experience of dealing with sensitive and distressing issues
* Essential: Experience of dealing with multi-disciplinary teams and external agencies
Desirable:
* Previous experience working in the NHS or mental health setting
Additional Criteria
* Essential: Working knowledge of Microsoft Office suite
* Essential: Knowledge of medical terminology
* Essential: Willingness to use technology to improve standards of care and support to our patients
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service will be required.
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