An exciting opportunity has arisen for an experienced and commercially astute general manager with a passion for home interiors, soft furnishings and furniture with exceptional customer experience to lead a well-established showroom in Tunbridge Wells. This is a role that offers more than just retail management — it’s an opportunity to join a high-profile, premium brand that prides itself on craftsmanship, service, and a people-first culture. With a strong reputation for excellence, this business offers real job satisfaction, long-term career growth, and a place where your passion for interiors and design can truly thrive. As general manager, you’ll take full ownership of the showroom, leading a talented team to deliver an outstanding and personalised customer experience. You’ll be responsible for: - Driving commercial performance and maximising every sales opportunity - Leading, coaching, and developing your team with a strong focus on wellbeing and engagement - Maintaining high standards of showroom presentation and visual merchandising - Inspiring the team to build meaningful customer relationships through expert product knowledge - Contributing to the continued success of the brand by delivering on key business targets This is a hands-on leadership role for someone who thrives in a design-led, consultative sales environment. You’ll be a confident, customer-focused leader with experience in premium or luxury retail — ideally in furniture, home interiors, or lifestyle. Key qualities include: - A strong track record of team leadership and commercial success - A passion for interiors and the ability to translate that into meaningful customer experiences - A positive, people-first approach to management and development - A keen eye for visual presentation and showroom standards What’s in it for You - Competitive salary up to £38,000 - Performance-based bonus - Generous staff discount - Healthcare, wellbeing programmes, and a range of additional rewards - Access to a structured development programme and long-term career progression If you’re looking for a role where your creativity, leadership, and love of interiors can come together — this could be the perfect next step.