Your newpany
This start-up that has been going for over 10 years now has grown from strength to strength, offering business management services across the UK and abroad. Due to continued growth in their UK and International business, they're now looking for two experienced Customer Success Managers to manage growing portfolios.
Your new role
Your day to day will be responsible for looking after a group of clients within a particular sector. You will deal with the day to day of the accounts, monitor client usage, engage in meetings (both face to face and over Teams/Zoom) and listen out for/pitch for new business opportunities.
What you'll need to succeed
You will have managed clients ideally within a B2B service environment. You will need to be flexible and able to travel to see clients 2–3 times per month (mainly in the south-east) and be a good problem solver. You will need a driving licence and access to a car. Expenses will be covered. You will also be a great team player as this role is a key link between different departments internally.
What you'll get in return
In return, you will be offered a salary between £35,000 - £38,000 depending on experience, with a 20% performance related bonus. You will work on a hybrid working policy of 3 days on site and 2 days at home. There is plenty of parking. There is also a generous benefits package.