We are now recruiting for a Front of House Manager at
No.15 Bath by GuestHouse on Great Pulteney Street.
Think you can lead a team to make guests feel as relaxed as a dip in the
Roman Baths?
Can you turn a weary traveller into a smiling guest faster than you can say “room
with a view”?
Here at No.15 Bath by GuestHouse, we’re a small but stylish,
family-run boutique hotel, and we’re looking for a Front of House Manager who
knows how to turn arrivals into warm, memorable beginnings, much like a good
Jane Austin novel.
What you’ll be doing:
- Leading a wonderful team of people (already in place) to be the hub of the hotel, looking after the guest experience from arrival to departure.
- Greeting travellers, spa-seekers, and history
lovers with genuine charm.
- Offering local tips - whether it’s the best
independent café, a hidden Georgian gem, or the prettiest walk along the Avon.
- Keeping the lobby as welcoming and elegant as
the city itself.
What we’re looking for:
- A people-person with effortless warmth and a
knack for conversation.
- Organised enough to juggle check-ins, emails, end of month admin, people management and questions like “which way to the Crescent?”
- Someone who can make guests feel part of Bath’s
story, not just visitors passing through.
- Supervisory or management experience in a hotel reception.
- Knowledge of Opera PMS is an advantage but not essential.
If your aspiration is to work for a company that understands
you and trusts your instincts when it comes to hospitality and you’ve been
looking for this kind of role for a while. Guess what, we’ve been looking for
you too!
What’s in it for you!
* Work
in a stylish, intimate hotel that feels more like a home than a group of
hotels.
* Genuinely 40 hours per week, no AFD's or 7 day weeks.
* Be
part of a small, close-knit team where your ideas matter and you have autonomy to do your job your way.
* A collaborative envionment working alongside a HOD team full of enthusiasm and kindness.
* Competitive
pay, and plenty of guest-powered stories.
* An
extra holiday day for your birthday.
* All
breaks are paid.
* Our
team have their own team room - with their own pantry full of food, to use
whenever they like. Grab a snack! Plus, get a free meal on shift.
* You
can stay/dine with your family and friends in any of our
hotels/restaurants/spas at a great discount.
If you can say “welcome to Bath” with warmth, wit, and a
touch of style, we’d love to meet you.