Job summary
An opportunity has arisen in the Women's, Children and Radiology (WCR) Directorate for a full time Senior Secretary. The role is to support the Administrative Team Supervisor using strong secretarial and administrative skills. Working as part of the administrative team, the post-holder will provide secretarial and administrative support to the Director of Midwifery and Gynaecology and the Deputy Head of Midwifery as well as the rest of the Senior Midwifery Management team.
The post-holder will liaise with the Divisional team and Divisional secretary to support structured liaison between the Divisional Senior Management team. They will also liaise with colleagues across the Trust as well as secretaries and PA's in Trust Headquarters to ensure the efficient management and organisation of senior Trust level meetings. They will support the timely submission of reports authored within the maternity department for Divisional and Trust meetings and Committees.
We are looking for someone with previous secretarial experience only, ideally in an NHS environment, who has excellent audio typing skills and knowledge of basic medical terminology. You need to be able to organise your workload and cope under pressure. If you have the above experience along with excellent communication and interpersonal skills, confidence in working autonomously and can uphold our Trust values we want you.
This role requires physical presence in the Maternity Secretarial Office across 5 days per week.
Main duties of the job
The post holder will be expected to ensure a comprehensive effective administrative and secretarial service to the senior Midwifery leadership team, specialist midwives and their teams within maternity to allow the smooth and efficient performance of the service. You will be expected to liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.
Excellent interpersonal and communication skills are essential as the post holder will be expected to be able to communicate effectively and sensitively with a wide range of people including clients, colleagues, sub-contractors and external agencies.
Produce correspondence and draft correspondence, reports and letters. Create, manage and update documents and electronic filing system for the Maternity team. Printing, photocopying, scanning and filing of paper documents following all necessary IG principles. Ensure email communication is effective and discreet between patients and patients are booked in via the telephone in a prompt and professional manner.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. Due to the government regulations for mandatory vaccinations for COVID-19 for NHS employees, it has been necessary to take significant steps to protect the health and safety of our staff and our patients. In order to comply with our duty of care, we require all of our staff to be fully vaccinated against COVID-19. Your vaccination status will be a condition of your employment and evidence of vaccination will be obtained during the recruitment process, unless you are medically exempt.
Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
The post holder provides a contact point for the Maternity Service.
To provide a full and efficient secretarial service to the senior Midwifery leadership team.
To work in close co-operation with staff, patients and other health professionals to ensure a high quality service.
To be an active and supportive member of the departments administrative and clerical team.
The ability to organise meetings, and diary management are essential to this post. Excellent IT skills and previous experience in an office setting are essential.
General responsibilities
Clinical Responsibilities
Managerial responsibilities
Professional responsibilities
Education and development responsibilities
In addition to the responsibilities outlined above, please see the detailed job description and person specification for further information.
Person Specification
Education and Training
Essential
1. GCSE standard of general education
2. Willingness to undertake work related training and development
3. NVQ Level 3 or equivalent experience
Desirable
4. Medical Terminology qualification
Experience
Essential
5. Previous secretarial experience and the ability to manage a busy work load
6. Audio Tying experience
Desirable
7. Previous work experience within the NHS
Knowledge and Skills
Essential
8. Excellent standard of literacy and numeracy
9. Excellent computer skills
10. Ability to prioritise and organise workload
11. Ability to cope under pressure
12. Good verbal and written communication skills
13. Able to work alone and as part of a team
14. Keyboard skills
15. Basic medical terminology
Desirable
16. Previous experience in NHS computer packages
Personal Attributes
Essential
17. Flexible attitude to workload
18. Good Inter-personnel skills
19. Ability to work on own initiative