Job Description:
* Mainly handle company feedback channels, including feedback forms, email and feedback hotline
* Identify, liaise with stakeholders, propose and facilitate resolution of issues / feedback
* Maintains the summary log of feedback – complaints, suggestions, appeals, etc
* Compilation of monthly feedback reports and organize monthly service quality meetings
* Development of service quality meeting agenda and minutes taking
* Work closely with relevant departments to support their quality service drive
* Any ad hoc duties as per assigned
Requirement:
* Degree in Professional Communication/ Business Management/ Business Administration or equivalent
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
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JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Kam Xiu Ping
EA Personnel Reg No: R21101828
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