Service & Repairs Planner
Ferndown| Full-time, Permanent | Mon-Fri
Competitive Salary
We're recruiting for an experienced and highly organised Service & Repairs Planner to join a busy and growing team within the service and engineering sector. This is a fantastic opportunity to work in a fast-paced environment where customer service and coordination are key to success.
What you'll be doing:
You'll be responsible for planning and coordinating engineering works - including repairs, services, and ECO projects. Working closely with internal departments, engineers, and customers, you'll ensure all jobs are scheduled, communicated, and completed efficiently.
Key responsibilities include:
Managing engineer diaries and booking in upcoming works
Liaising with customers to confirm appointments and issue RAMS
Handling purchase orders for plant, parts, and hire equipment
Communicating daily with engineers to discuss workloads
Making courtesy calls to customers ahead of scheduled work
Processing engineer worksheets and maintaining job records
Booking travel, ferries, and hire vehicles for engineers
Ensuring parts are dispatched ahead of repair works
Keeping internal trackers and systems up to date
What we're looking for:
Excellent administrative and planning skills
Strong written and verbal communication
Good attention to detail and problem-solving abilities
Proficient with Microsoft Office and internal IT systems
Calm under pressure and able to meet deadlines
Positive, proactive and team-oriented
If you're someone who thrives in a busy role, enjoys working with people, and can juggle multiple priorities with ease - we'd love to hear from you.
Apply today or get in touch with the TeamJobs team to find out more.
INDCP