We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Guildford, Surrey. An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
Benefits
* £12.21 per hour
* Full-time, permanent contract – 13 hour shifts a day across Monday–Sunday, between the hours of 06:00 am–00:00 am (37.5 hrs per week depending on rota pattern)
* Life Assurance – providing colleagues and their families financial peace of mind and protection to the value of £5,000
* Company sick pay covering full salary for 20 days after 2 years’ service
* 24/7 online/telephone GP Consultation and access to prescriptions
* 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway
* Hospital cash plan benefits with sickness protection scheme
* Cash‑plan benefits, including dental, optical, chiropody
* Access to mental health consultations
* Access to physiotherapy consultations
* Access to legal advice on domestic issues such as motoring offences, wills and probate, and personal injury
* Financial guidance re retirement planning, tax savings and state benefits
* Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave
* Values‑based Internal Recognition Scheme with financial reward, leading to an annual recognition event
* Refer a Friend recruitment incentive scheme with financial rewards
* The EMED foundation, to provide support to colleagues and our local communities
* Pension Scheme
* Blue Light Card
* Uniform provided
* Employee Assistance Programme (EAP) to support a range of health and wellbeing requirements
* Flu vaccination (through an internal campaign in Autumn/Winter)
Other Duties
* Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy at all times
* Building rapport by effectively communicating with patients and their relatives/friends
* Responsible for lifting, securing and helping service users in and out of the Ambulance
* Assisting with the handover of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes
* Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights
* Assisting service users with challenging behaviour and/or mental health illnesses
* Ensuring that the ambulance is kept safe, clean and tidy
Qualifications
* Committed to patient care
* Effective communicator, experienced in talking with others in emotionally charged circumstances
* Calm, considerate, careful driver, with no more than three penalty points on the licence
* Natural flair for team working and collaboration
* Physically fit for patient handling and moving
* Pass an Enhanced DBS check (company funded)
* Able to work flexible shifts
* Familiar with the local and surrounding area
About Us
The exciting merger of ERS Medical and E‑Zec Medical has enabled us to rebrand; as a combined business we are now known as EMED Group. We are the largest patient transport and care partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group is committed to providing services for our patients, service users, clients and community and is supported by employees with an increasing variety of backgrounds. We promote equality, diversity and inclusion and treat all employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group is committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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