Servicing Administrator - Full time. 12 month FTC
Main Role & Responsibilities:
The main purpose of the role is to maintain and update QFM to
To maintain and update QFM to ensure compliancy across the group
Add service schedules to QFM for new and existing properties – maintain and update where necessary.
Publish schedules on the schedule planner.
Daily check of certificates on the system – escalate/chase where necessary.
File and attach certificates and reports on QFM.
Regularly meet with Contractors for matters relating to planned and reactive maintenance functions.
Set up and maintain service agreements and insurance inspections for properties which have lifts.
Maintain a Database of Statutory Requirements.
Contact Contractors for quotes for remedial works following scheduled service and to ensure the works are processed and completed.
Process invoice approvals via SAP.
Answering site queries relating to certification and compliance.
Experience and Skills required
Excellent written and computer skills including accuracy.
Excellent Team player and ability to contribute to wider Estates Team.
Working knowledge of Outlook and Microsoft Office Packages.
Excellent planning, time management and ability to prioritise workload to achieve deadlines.
Confidence to develop relationships with both internal colleagues and external Contractors/Suppliers.
General Office Duties
Support colleagues with Helpdesk cover during planned and unplanned absence.
Efficient handling of telephone calls.
Directly reporting to the Adults Divisional Facilities Manager