Service Engineer
* Job Type: Full-time
* Location: London
* Salary: Up to £45,000
We are seeking a dedicated Service Engineer to join our client’s team. This role involves completing planned preventative maintenance visits and attending remedial call-outs as required. The ideal candidate will be responsible for ensuring all service operations are executed efficiently and in compliance with client SLAs.
Our client is a London-based security firm that offers a range of security solutions for a wide variety of clients, including major hospitals, academic institutions and corporations. Services offered include the design, supply, installation and maintenance of physical security systems.
Day-to-day of the role:
* Complete planned preventative maintenance visits, documenting and recording all assets tested.
* Record the outcomes on the correct maintenance paperwork and carry out SSA and firmware updates as needed on a site-by-site basis.
* Ensure jobs are completed on the Job Management system in real-time.
* Return all service documentation to the office upon completion of PPMs for processing.
* Maintain van stock at the required level and add to job sheets as used.
* Attend service call-outs in a timely manner and according to client SLAs.
* Participate in the out-of-hours call-out rota.
* Carry out service remedial small works installations as required.
* Perform any other tasks as may be assigned by the Senior Management Team.
Required Skills & Qualifications:
* Proven experience as a Service Engineer or similar role.
* Experience maintaining and ideally installation of CCTV and alarm systems
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Excellent problem-solving skills and attention to detail.
* Good communication skills and the ability to work independently or as part of a team.
Benefits:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Supportive team environment.
To apply for this Service Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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