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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operations.
* Lead an engaged team focused on delivering a great customer experience.
* Ensure strict compliance with health and safety regulations at all times.
* Manage stock effectively to minimise wastage and ensure the kitchen has everything needed to serve customers.
* Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvements.
* Work as part of the Garden Centre Management team to ensure a safe working environment, a commercially successful store, and a great place to work for colleagues.
Who we are looking for
* A passion for hospitality with proven restaurant management experience.
* Commercial awareness, including understanding budgets and profitability through sales and operational improvements.
* Proven ability to manage stock controls and adhere strictly to health & safety regulations.
* Ability to identify training needs and coach teams to deliver first-class customer service and a safe environment.
* Adaptability to respond quickly and enthusiastically to changing priorities, workloads, and regulations.
* Positivity in managing change, leading teams through seasons with care and motivation.
* Demonstrate our values: teamwork, continuous improvement, positivity, a love for gardens, and customer focus.
What we offer
* Generous annual leave entitlement, with holidays flexible around your needs.
* Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
* Access to Wagestream for financial wellbeing support, including early earnings, savings, and advice.
* Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards.
* Development opportunities via Dobbies Academy and eLearning programs.
* A thriving, passionate, diverse culture committed to customer satisfaction.
About us
Founded in 1865 by James Dobbie, Dobbies is the UK's only garden centre retailer with stores in every nation. We celebrate garden living year-round through our products, concessions, and services.
Many stores feature cafes or restaurants, providing a relaxed environment for customers to enjoy refreshments or meals.
We host events and community activities, supporting a national charity partner. We are committed to being a great place to work, encouraging colleagues to excel and celebrate success together.
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