Customer Service Administrator
Raunds
Long term ongoing temporary
Full-time hours
£12.37 per hour (will increase after 12 weeks to £13.61) plus overtime available
Are you an organised individual able to prioritise a heavy workload?
Are you technically minded and able to solve problems?
Are you an efficient administrator who pays great attention to detail?
If this sounds like you and you're available immediately we'd like to hear from you!
Key responsibilities & duties of the Customer Service Administrator include:
* Dealing with enquiries from internal customers over the telephone and via email.
* Logging issues and problem solving.
* Following procedures and processes to resolve customer issues.
* Administrative tasks, including updating systems and sending emails.
* Raising credits.
Skills and Experience required for the Customer Service Administrator include:
1. A confident communicator with an excellent telephone manner.
2. Efficient administration skills and good attention to detail.
3. Ability to use own initiative with a can-do attitude.
4. Ability to remain calm under pressure.
5. ...