Service Manager Location: Ipswich Salary: £33,000 basic plud bonus OTE 40k plus Hours: Monday to Friday 8am - 5:30pm, alternate Saturday mornings on rota Ref: 29067 We are seeking a highly motivated and experienced Service Manager to take full responsibility for our service department. This is a fantastic opportunity to join a well-established and reputable dealership in Ipswich, leading a skilled team and ensuring the highest levels of customer service and operational efficiency. This role is perfect for a proven Service Manager or an experienced Service Supervisor looking to step up into management. Benefits for Service Manager Competitive salary with bonus structure Clear progression opportunities and leadership support Generous holiday entitlement Pension scheme Employee discounts on vehicles, products, and servicesRole Overview – Service Manager Oversee and manage the day-to-day operations of the service department Drive performance through effective leadership, coaching, and development of the service team Ensure the highest standards of customer satisfaction by resolving queries efficiently and professionally Monitor departmental KPIs and implement strategies for continuous improvement Collaborate with senior management and other departments to ensure seamless business operations Maintain compliance with health & safety legislation and company policiesRequirements – Service Manager Previous experience as a Service Manager or in a similar senior service role within the automotive industry Strong leadership skills with the ability to motivate and manage a team A customer-first mindset with excellent communication and problem-solving skills Proficient in service management systems and reporting tools Full UK driving licenceHow to Apply If you are an ambitious and results-driven professional with the skills and experience to succeed as a Service Manager, please submit your CV. We will be in touch upon receipt. All applications will be treated with the strictest confidence. Consultant: Liam Bolton – Octane Recruitment MDLOJ Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments