Job Title: Concierge Location: Harrow, HA2 Employment Type: Full-Time (40 hours per week) Shift Pattern: Mon-Fri 8:00am-4pm Start Date: Immediate About Us Secure On Site Security is a leading provider of professional security and concierge services across London and the surrounding areas. We are committed to delivering a high standard of service to our clients, ensuring their properties are secure, welcoming, and efficiently managed. As we continue to grow, we are seeking a dedicated Concierge to join our team at a residential site in Harrow, HA2. Role Overview As a Concierge, you will be the first point of contact for residents, visitors, and contractors. You will play a key role in maintaining a secure and welcoming environment, ensuring residents receive a professional and friendly service at all times. Key Responsibilities Provide a warm, professional welcome to residents and guests Maintain high standards of security and access control at the site Manage visitor and contractor sign-in/out procedures Receive and safely store parcels and deliveries Handle resident queries and requests in a timely and professional manner Maintain clear and accurate logs of incidents, deliveries, and handovers Assist in emergency situations, including fire evacuation procedures Requirements Previous experience in a concierge, security, or customer-facing role (residential or hospitality background preferred) Excellent communication and interpersonal skills Professional appearance and conduct Reliable, punctual, and proactive approach Good level of written and spoken English Basic computer literacy (email, logging systems, parcel tracking) Ability to remain calm and composed under pressure SIA Licence preferred but not essential What We Offer Immediate start Full-time, stable hours (40 hours per week) Paid holiday Pension contribution Ongoing training and support