Logistics Coordinator - Hereford -Transform Your Career with a Leading, Global Industry Supplier.Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This Logistics Coordinator role offers a chance to excel in a supportive and innovative company.
Why This Logistics Coordinator Role Stands Out:
* Competitive Salary & Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension.
* Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday.
* Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites.
* Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries.
Logistics Coordinator Role Responsibilities:
1. Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery
2. Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays
3. Act as the main customer contact for order updates, delivery queries, and issue resolution
4. Register and resolve customer complaints with timely follow-up
5. Coordinate transpo...