Join to apply for the Events Specialist (NJE) role at NetJets
Join to apply for the Events Specialist (NJE) role at NetJets
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The Events Specialist supports the execution of multiple Owner and Prospect for UHNWI client events throughout Europe. The Events Specialist will support the department with providing exceptional, money-can’t-buy experiences for existing clients to strengthen relationships and encourage loyalty, always with the NetJets brand front of mind. This will be achieved by pro-actively maintaining and supporting systems; managing invitation guest lists; managing assigned events; providing support on larger events and assist in all other areas of event organisation ensuring that the department runs smoothly and effectively while also executing flawless events, on-brand, on-time and within budget.
This position requires 30% travel to events European-wide.
Tasks And Responsibilities
* Assists in the planning of the largest, most high profile planned events with a constant focus on budget parameters;
* Support Events Leads with the management of larger, high-profile Owner events;
* Manage allocated headline events, smaller partner events and statics to include pre-event and on-site briefings, and all coordination with suppliers and Sales team before the event and on-site;
* Ensures on-site flawless execution supporting pre-event communications, guest arrival process, onsite event management, onsite print, Owner gifts, post-event communication, etc;
* Wrap up of events, including post event reporting and analysis;
* Preparation of all relevant event documentation
* Working with relevant teams across the business to support flawless execution of events;
* Produce clear project plans and event budgets for each event and coordinate with all areas of Marketing and Communications;
* Prepares and ensures contracts are put in place for each event and signed and returned by clients;
* Oversight of respective event budgets related to the project;
* Contribute to all aspects of event management from location selection to catering etc;
* Execute events efficiently and with an eye for detail and continuous improvement;
* Ensure that all aspects of the event are managed in line with NetJets branding;
* Manages Owner communication inbox for events in progress. This is key to the success of the event and allows the team to identify unique opportunities to enhance the Owner experience;
* Demonstrate excellent response skills at all times;
* Ensure all client interaction is first class and beyond expectation;
* This includes but not limited to, raising POs for events and submitting invoices in a timely manner and ensuring invoice tracker is up to date;
* Managing team travel and shipments to events;
* Contracts and AFEs;
* Ensuring pre-event to communicate to the Sales team on which Owners/Prospects are attending and post-event on who attended to give accurate figures for analytics;
* Facilitate solutions regarding any issues that affected an event;
* Problem-solving quickly, efficiently and accurately to provide the best outcome;
* Liaising with the Events Leads to come to the best solution;
* Quick thinking and proactive approach to ensure our customers receive the best results at the events;
* Help in the execution of overall company and event goals and objectives of the Events and Marketing team;
* Follows and executes yearly event goals and objectives set out by the Senior Events and Partnerships Manager;
* Maintaining a can-do attitude with the goal to always improve and adapt to change;
* Contributing to the overall success of the company through the Events programme, for example, providing the Sales Team with a platform to sell to their clients and prospective clients;
* Tracking all flight revenue and new deals input through the events programme;
* Consistently striving for better results and improved systems/processes;
* Research into new projects that could suit the NetJets events programme.
Education
Bachelor's in Events Management or related field
Certifications and Licenses
Years Of Experience
2-4 years of experience
Core Competencies
Service-Oriented
Strives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
* Minimum 3 years’ experience in the luxury events industry;
* Fluent in English, both written and verbal;
* Outstanding written and verbal communication skills;
* Excellent presentation;
* Strong vendor relationships;
* Excellent Microsoft Office skills, including Excel, PowerPoint, Word and Outlook;
* Highly organised with excellent planning skills and ability to prioritise tasks;
* Creative thinker, able to keep calm in a busy environment;
* Will have worked end to end on projects, from concept to production and delivery to final reconciliation post event;
Preferred
* Post Grad in Events Management;
* Knowledge of one or more European languages (French, German, Italian preferred);
* Experience with Salesforce;
* Experience of dealing with VVIP/High Net Worth Individuals
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing
* Industries
Airlines and Aviation
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