Job Title: Sales Administrator
Location: Blandford Dorset
Reports To: Group Sales Manager
Employment Type: Full-time (part-time considered for the right candidate)
Purpose of the Role
To provide high-quality administrative support to the Sales Team ensuring that sales processes run smoothly from quotation to delivery. This role is key to ensuring compliance, accuracy, and efficiency as well as a professional customer experience.
Key Responsibilities
* Administer the sale of new and used machinery from a range of suppliers
* Liaise with Sales team, suppliers, logistics and finance to track order progress and resolve issues
* Support Group Sales Manager in monitoring and delivering KPIs
* Maintain and update Dealer Management Systems
* Liaise with customers following delivery of new machines to ensure professional handover and completion of NPS process
* Liaise with customers and product specialists on guidance system registrations
* Provide cover for other Sales Administrators during leave or peak workload periods including;
* Invoicing of new machinery as required
* Registrations of new machinery and transfer of registrations as required
* Provide stock information to other teams within the company as required
* Carry out machinery stock audits for the company in association with suppliers
* Act as a central point of coordination across the Sales Administration team
* Assist with other administrative tasks where required.
Skills & Experience
Essential:
* Proven administration experience in a fast-paced environment.
* High attention to detail and accuracy under pressure.
* Strong IT skills, including Microsoft 365 and CRM/Dealer Management Software.
* Excellent written and verbal communication skills.
* Ability to manage multiple priorities and stakeholders.
Desirable:
* Experience within the agricultural, construction, or machinery dealership industry.
* Knowledge of finance paperwork and compliance processes.
* Familiarity with Ibcos Gold or similar dealer management systems.
* Personal Attributes:
* Enthusiastic, organised, and flexible approach to work.
* Positive team player who can also work independently.
* Ability to meet deadlines and adapt to changing priorities.
* Professional and approachable manner when dealing with customers, suppliers, and internal teams.