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Customer Assistant - In Store Bakery - Bury St Edmunds, United Kingdom
Client: Marks and Spencer
Location: Bury St Edmunds, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: bc18950fb035
Job Views: 5
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
Applicants are required to be over the age of 18
Work Pattern Type: Permanent
Contracted Hours and Work Pattern:
* Week 1: Mon, Tues, Fri, Sat - 04:30-08:30
* Week 2: Mon, Thurs, Fri, Sat - 04:30-08:30
Pay Rate: £12.60 per hour plus a £3.00 per hour premium for hours between 10pm and 6am. Due to legal requirements, applicants must be 18 or over.
Purpose
To deliver a great shopping experience by putting customers first, promoting our products, and continually improving based on customer feedback.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean, tidy, and stocked.
* Monitor and achieve sales targets, promotions, and opportunities.
* Engage proactively with customers, understand their needs, and provide excellent service.
* Build product knowledge and utilize digital tools for customer service.
Key Capabilities
* High customer service standards.
* Attention to detail and commitment to quality work.
* Open to feedback and self-improvement.
* Effective workload management.
* Adaptability and good listening skills.
* Digital capability.
Everyone’s Welcome
Marks & Spencer is committed to inclusion, diversity, and equal opportunities. We welcome flexible working arrangements and reasonable adjustments during recruitment to ensure a fair process.
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