Are you motivated to support the mental health and wellbeing of children and young people?
Swindon Child and Adolescent Mental Health Services (CAMHS) are looking for a part-time Administrator to join our friendly and supportive team.
If you have strong administrative experience, excellent communication skills across different formats, and the ability to interact sensitively with young people and their families during difficult times, you may be the person we're looking for. Emotional resilience and a calm, organised approach are essential.
As a CAMHS Team Administrator, you'll play a key role in supporting both the Single Point of Access (SPA) clinical team and the Hospital Liaison team. Your work will include managing referrals, updating patient records, monitoring service processes, liaising with external services, and acting as the main administrative contact for these teams.
You'll be based in our large, shared office and work alongside a welcoming administration team who support a multidisciplinary group of professionals, including psychiatrists, psychologists, and mental health practitioners. You'll also assist with wider team duties, such as booking appointments and greeting families at reception.
This is an opportunity to contribute meaningfully to the care of young people by ensuring the smooth and efficient running of two key services.
Main duties of the job
* Contact young people or their parents/carers to book appointments and ensure outcome measures are completed in advance where possible.
* Process new referrals and accurately input patient details and treatment information into spreadsheets and electronic healthcare systems.
* Manage telephone calls, taking clear and accurate messages for clinicians and ensuring timely communication.
* Support clinicians by printing and preparing intervention materials for collection, and assist with pulling data from reporting systems when needed.
Please refer to the job description attached for a comprehensive list of duties.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists may apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Knowledge
* Good all-round IT knowledge.
Qualifications
* Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an Administration role.
* GCSE English and Maths.
Skills
* Proficient with MS-Office suite, in particular Excel, Word and Outlook.
* Competent user of MS-Teams.
* Able to work effectively under pressure/cope with distractions.
Experience
* Relevant experience of working in an office environment as an administrator.
* Experience of managing diary systems and tracking information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£27,485 to £30,162 a yearper annum \ pro-rata
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