Insight Executive Group are recruiting a Regional Contracts Manager for a FM service provider based in South West London to help support their PFI/healthcare provision. This is a full-time permanent role paying up to £65k as a starting salary. The successful Regional Contract Manager will be responsible for: * playing an essential role in maintaining and improving our operational service delivery standards * working collaboratively with the Technical Manager to deliver PPM and Reactive tasks to protect the business against financial and reputational breaches through rigorous management of payment mechanisms and mitigation against unavailability * the effective operational delivery, and acting as the subject matter expert on contractual interpretation and deliverables * the strategy and plans to deliver objectives, KPIs, Continuous Improvement Indicators and any other indicators as required to ensure optimal service delivery and customer satisfaction The successful Regional Contract Manager will be able to demonstrate: * strong relationships with stakeholders, and this will be crucial, as you will be acting as the client liaison & interface between the service provider and client * at least 3 years' proven experience operating in the FM sector with a demonstrable track record of directly managing multi-site portfolios within a large and complex estate, within a healthcare or similar PPP/PFI environment ...