The Role:
At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well," and we can't do that without our specialist teams. We are seeking a Senior Sales Assistant for our Chelmsford store. The contract is for 16 hours per week, with flexibility to work on weekdays and weekends.
What you will be doing:
* Supporting and leading the sales team to exceed targets, maximize KPIs, and deliver excellent customer service.
* Using CT selling skills to drive store sales and coaching team members.
* Managing customer appointments, including wedding party bookings, and ensuring a superb in-store experience.
* Opening and closing the store as a key holder.
* Training, coaching, and inducting new Sales Assistants.
* Handling operational, compliance, and admin tasks to ensure smooth store operations.
What we are looking for:
* Experience in retail or hospitality, with some store management exposure preferred.
* Key holder experience is advantageous.
* A passion for customer service and selling.
* Alignment with our 3 BE's: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST."
* A proactive and collaborative approach to work.
What you can expect from us:
* Competitive salary and quarterly bonus scheme.
* Uniform allowance, refreshed every 6 months.
* Supportive, entrepreneurial environment encouraging innovation.
* Staff discount from day one, including The White Company.
* Assistance with commuting and relocation packages.
* Fun fund for social activities and team building.
* Partnerships with charities and sustainability initiatives.
* Professional development through The Tyrwhitt Academy, including training and apprenticeship programs.
Who we are:
Nicholas Charles Tyrwhitt Wheeler founded the company to produce better value shirts, believing all men should own a quality shirt. Over three decades, we've expanded beyond shirts to offer complete wardrobe solutions. Our flagship store is on London's Jermyn Street, with offices and distribution centers supporting our global presence. We are committed to sustainability, social responsibility, and creating a diverse, empowering workplace culture.
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