Description Proposed Interview Date: Tuesday 24 June and Thursday 26 June 2025 - You will be required to attend an interview of around 30 minutes. Closing Date: Wednesday 11 June 2025 Contract Type: Temporary for 2 years - 2 Vacancies available Salary: FC3 £23,783.40 to £24,890.91 (50% in year one rising to 80% in year two). Working Pattern: 36 hours per week Location: 1 Based in Town House, Kirkcaldy, and 1 Based in Bankhead, Glenrothes Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement. Job Details The Apprentice will work, under supervision, to provide an efficient business support service in a professional manner in line with business requirements. Providing a comprehensive business support service by using computer systems and processes to support service delivery including: Data/word processing using Word, Excel, PowerPoint etc. generating letters and responses for signature and/or issue and spreadsheets, checking quality of output and advising on layout and presentation if required. Preparing and distributing documentation using Microsoft office packages and Outlook email system. Financial transactions using the Council’s financial systems e.g. Oracle, Ash Debtors, LAGAN. Printing, scanning, copying, mail handling and other general administrative duties. Attending meetings either as an individual or to represent the team or to take notes of meetings. Assist in the arrangement and organisation of diary appointments. Customer contact duties – dealing appropriately with personal and telephone caller’s e.g. providing routine information from computerised information systems. Where possible respond directly to enquiries from other Services or contacts, if unable to resolve pass enquiry to relevant member of staff/team. Although the Apprentice is expected to complete tasks the Team Co-ordinator/Lead Officer will have direct responsibility for allocating and where required, prioritising the day to day work of the Apprentice. The Apprentice’s Development Worker will provide ongoing support in relation to completion of Business Administration qualification framework. They will also act as a link person between Apprentice, Team Co-ordinator/Lead Officer and qualification Training Provider. General day to day contacts for the Apprentice will include all levels of Service employees as well as members of the public and external organisations, either in person or over the phone. The Apprentice will be part of a team providing support to Council Services. A link to the role profile is included at the bottom of the advert. You will be required to submit a personal statement which should link to the role profile and to the ‘How We Work Matters’ framework as part of your application. Ensure examples of experience are given to support your application. A link to the role profile is included below. You will find more information about the job and the type of person we are looking for. The Person Educated to National 4 with core skills modules, SVQ1, 3 Standard or “O” Grades or equivalent. You should ideally have an understanding of using current Microsoft computer-based applications. You will have the ability to develop good communication skills including an awareness of customer care with telephone, e-mail, and face to face enquiries. You will have the aptitude to develop key skills including accuracy, attention to detail, time management, customer service, interpersonal and organisational skills. The Apprentice must achieve milestone targets related to completion of SVQ level 2 Business and Administration as agreed on an individual Training Plan. Failure to meet these targets may result in the termination of the Apprenticeship post. A Modern Apprenticeship is a work-based training programme that leads to an industry approved qualification. As part of this job role the post holder will be expected to work towards and gain a Scottish Vocational Qualification at level 2 in Business and Administration. These vacancies are restricted to applicants who currently live in Fife. You must also be aged between 16 and 24 as of the 16th August 2025. If you are under 16 and don’t have a National Insurance number, email Recruitment.allocations@fife.gov.uk and you will be given a temporary number to enable you to complete your application. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services. Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial. Alternative Formats - Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk For further Information please contact: Gillian Paul - gillian.paul@fife.gov.uk