Join to apply for the Leisure Operations Team Leader role at Village Hotels
Become part of Village Hotel Club's team, delivering service from Aberdeen to Bournemouth and beyond. We value fun, individuality and a commitment to customer excellence.
Responsibilities
* Work alongside the Leisure Club Manager to keep clubs operating smoothly.
* Ensure member satisfaction through efficient processes and customer service excellence.
* Motivate teams, coach members on the gym floor, manage poolside operations and promote a fitness‑oriented culture.
* Organise and multitask to maintain all key areas of operation.
Qualifications & Experience
* Passion for leisure and fitness.
* Good knowledge and experience of leisure operations.
* Attention to detail to consistently deliver high member experience.
* Motivational leadership skills.
Benefits
* Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 per year.
* Discounts on overnight stays at Village Hotels.
* 50% discount on food & drink at any Village Hotel Pub & Grill.
* 30% discount at Village Hotel Starbucks stores.
* Excellent training, development and career progression.
* Mobile gaming training platform.
* Discounts and cashback offers on high street brands.
* Well‑being & healthcare benefits, mental health support, 2 annual mental health days.
* Financial well‑being support; salary drawdown via Wagestream.
* Employee Assistance Programme.
* Flexible working hours.
* Inclusive work environment, team events, reward schemes.
* Birthday off.
* Discounted Health Cash plan, sick pay insurance.
* People Days, maternity & paternity benefits, pension scheme, life insurance.
**Please note - All offers are subject to a successful DBS check in this role**
Come and be part of something new & something special – Work, Grow & Play the Village Way!
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management
Industry
Hospitality
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