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Sales support specialist

Basingstoke
Office Angels
Sales
Posted: 4h ago
Offer description

Inside Sales Support Specialist


Location: Sutton Scotney
Contract: Temp to Perm
Hours: Part-time - 3 days per week
Pay: £13 - £14 per hour


The Role


An experienced and organised Inside Sales Support Specialist is required to provide administrative and operational support to a busy sales function. This temp-to-perm, office-based role is ideal for someone who enjoys variety, coordination, and supporting commercial activity, with the opportunity for longer-term progression.



Key Responsibilities



1. Provide day-to-day administrative support to the sales function

2. Process sales orders, quotes, and invoices accurately and efficiently

3. Maintain and update customer and lead records within a CRM system

4. Respond to customer enquiries via phone, email, and online channels

5. Coordinate with finance, logistics, operations, and the Financial Controller

6. Track sales activity and support reporting requirements

7. Support lead generation and follow up on prospects from events and campaigns

8. Schedule sales meetings, calls, and product demonstrations

9. Liaise between sales and editorial teams, matching content to clients via the CRM

10. Manage event administration, including calendars, collateral, sponsorship materials, and floor plans

11. Update directories, media kits, subscription databases, and event listings

12. Chase copy for magazines and events

13. Handle customer queries or complaints, escalating issues when required




Skills & Experience Required



14. Previous experience in sales support, customer service, or an administrative role

15. Strong written and verbal communication skills

16. Confident using CRM systems and Microsoft Office

17. Excellent organisational skills with strong attention to detail

18. Ability to multitask and manage competing priorities

19. Comfortable working independently and as part of a team




Desirable



20. Experience in a B2B environment

21. Familiarity with sales reporting or analytics

22. Exposure to AI or automation tools

23. Polish language skills




Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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