Furniture Planner - Inverness
Join Us as a Remote / Field-Based Furniture Planner Inverness
Ready to Shape the Future of IKEA in Inverness?
At IKEA, were on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who dont live near a store.
As a Remote Furniture/Home Planner, youll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isnt just a jobits an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world.
ABOUT THE ROLE:
Were looking for passionate individuals who love design and thrive on creating exceptional customer experiences. In this role, you will: Manage and follow up on appointments
Visit customers homes to plan and design kitchens, bedrooms, and bathrooms
Guide customers through the full journeyfrom first contact to delivery and installation
Achieve a KPI target AND conversion from appointment to sale
Youll play a key role in developing IKEAs presence in Inverness and showcasing our amazing furniture offering to a new customer base.
WHAT YOU NEED TO HAVE: Strong customer focus and ability to actively listen and provide solutions
Experience in sales and design planning (kitchens, bedrooms, bathrooms preferred)
Ability to manage your own diary and work independently
Comfortable achieving KPIs and driving sales conversions
High numeracy and ability to use digital tools and systems
Passion for home furnishing trends and sustainable solutions
WHAT YOU WILL BE DOING DAY TO DAY: Book and manage customer appointments and follow up on requests
Visit customers homes to provide design and planning support
Showcase IKEAs range and create tailored solutions
Convert appointments into successful sales
Stay updated on trends and customer needs to offer relevant solutions
Collaborate with in-store teams for support when needed
WHAT WE OFFER: Starting salary from £30,000 plus car or car allowance
39 hours per week, 5 days out of 7, including evenings & weekends
Permanent contract
2 weeks of training in store upon joining
Mandatory background checks, including medical history
Hold a valid driving licence for 2+ years
Why IKEA: Our co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their familys everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers: Good reasons to become one of our co-workers IKEA.
WHAT YOU NEED TO KNOW: Attach an updated CV with your application
Virtual interview with hiring manager (Pre-Work Task to Prepare)
Face-to-face interview with recruiting/hiring manager
We Care for the People
It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.
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