Join to apply for the BRANCH ADMINISTRATOR role at Ernest Doe & Sons Ltd
Join our established team in Dartford, Kent as a Branch Administrator, where you’ll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.
Key Responsibilities
* Act as Personal Assistant to the Branch and Sales Manager
* Manage incoming calls and maintain the branch switchboard
* Serve as a first point of contact for customer enquiries
* Provide administrative support across departments as needed
* Prepare sales quotations and issue invoices and delivery tickets
* Carry out daily cashiering duties and liaise with Head Office
* Maintain accurate records and ensure data is kept up to date
* Update the sales database regularly
* Support the sales team during events and trade shows
* Conduct monthly stock checks on domestic items
* Ensure timely and clear communication across the team
* Consistently deliver professional and customer-focused service
What We’re Looking For
* Strong communication skills and a professional telephone manner
* Confidence in dealing with people at all levels
* Discreet and trustworthy when handling confidential information
* Excellent organisational skills with the ability to multitask
* High level of accuracy with both written communication and numerical data
* Proficient in Microsoft Office (Word, Excel, PowerPoint)
* Self-motivated, approachable, and a team player
* Ability to use initiative and adapt in a fast-paced environment
* Well-presented and detail-oriented
Additional Information
* Start Date: Immediate, but subject to replacement of existing role if successful
* Hours: 40 hours per week – 8am to 5pm Monday to Friday (1-hour unpaid lunch)
* Salary:
* ompetitive, dependent upon experience, plus bonus
* Benefits: 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
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