Amazon India’s L&D Team is growing quickly and looking for well-qualified Learning professionals. The Regional Training Manager for the team will be responsible for executing the strategy for learning and development initiatives that support the business objectives of their Region to include all Sort Center Operations teams.
The Regional Training Manager will lead the development of training best practices and standards, enable implementation across Regional Sort Center network, and share results with operations. The Regional Training Manager is responsible for using the Learning Organization as a lever to develop and implement standard work practices and improve safety, quality, and performance results, with primary focus on delivering core learning programs (new hire on-boarding, technology training, other site-specific implementations) and monitor Training Return on Investment (ROI).
Regional Training Managers are responsible for executing train-the-trainer sessions in the field to certify others as needed. The Learning Team is responsible for the successful orientation, training, and coaching of all Sort Center employees and site-level support teams (contingent/seasonal staff, etc.).
This position entails providing strong leadership and direction to area learning resources, trainers, and ambassadors across multiple sites in the Region. This position is based out of a regional sort center and will include travel between locations as needed. Qualifications include excellent verbal and written communication skills as well as proven experience as an effective facilitator, trainer, and leader of teams.
Key Job Responsibilities
* Actively manage a team of Learning Managers and Site Trainers, including their deployment, development, and productivity.
* Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs.
* Act as a proactive and productive liaison/partner with learning teams from other miles, consistently seeking to make a positive impact on key business quality, productivity, and customer experience metrics.
* Employee Development: Foster the development and growth of Amazon employees (on-boarding, mentoring, teaching, etc.).
* Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.
Basic Qualifications
* A completed Bachelor’s degree from an accredited university or 8+ years of experience.
* Travel Requirements: 50%.
* 2+ years’ experience in a leadership role at Amazon (if internal) or 3+ years’ experience in a learning environment.
* Experience in instructional design, including needs analysis and multi-media instruction.
Preferred Qualifications
* Experience with adult learning theory, course facilitation, human performance improvement, and knowledge management.
* Proven ability to negotiate agreement and build effective teams.
* Ability to deal with ambiguity and competing priorities.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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