Overview
A Vacancy at North Tees and Hartlepool NHS Foundation Trust.
Responsibilities
* Co-ordinate clinical governance and quality initiatives with the Directorate
* Support Patient Safety Lead/Senior Team in driving and achieving CQC,NHSLA and Maternity Incentive scheme (MIS) standards
* Ensure effective communication between all areas within the Directorate
* Support and encourage the development of a research conscious workforce
* Ensure research evidence underpins development of guidelines and standards of clinical care
* Promote a no blame culture of reporting incidents/ Events
* Ensure lessons learned following complaints, adverse events, using root cause analysis
* Claims and complaints are used to identify training needs within the Directorate and initiate changes in practice which are subsequently audited
* Co-ordinate Clinical Risk Management in line with the Risk Management Standards/CQC
* South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
* At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
* We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
* We recruit for values and “Together we are North Tees & Hartlepool”
* Actively support the promotion of the patient and public involvement agenda across the directorates planning process; encourage the involvement of users and their representatives thought out the services to support the patient and public involvement within the Trust Strategies.
* Lead and advise on the development of evidence based patient information that is appropriately reviewed and updated.
* Ensure that promoted practices and action plans focus on a women and children centred approach.
* Promotion and co-ordination of the patient safety and quality agenda in accordance with Guidelines, protocols and Audits.
* To support the team with the development and completion of regular quality audits / implementation of amendments to policies and processes.
* Support the team with chasing investigation reports, checking reports are received and highlighting areas of key importance.
* Support the team in the collection of information to support the team to resolve appropriate patients within the complaint process.
This advert closes on Thursday 25 Sep 2025
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