Role Overview
Global Cash Operations Business Enablement Vice President in the GCO Business Enablement team will partner closely with Operations, Technology, Product, Controls, Finance, and Business Management to orchestrate priority deliveries, enable cross‑functional collaboration, and provide metrics‑driven insights that improve control health, organisational effectiveness, resiliency, and culture.
Responsibilities
* Lead assigned initiatives end‑to‑end and drive delivery through to BAU adoption.
* Coordinate cross‑functional partners (Operations, Controls, Risk, Compliance, Audit, Legal, Technology, TCOE) to land improvements with clear ownership, timelines, and evidence.
* Track and communicate benefits realisation (risk reduction, capacity/time saved, reduced manual processes, improved timeliness and data quality).
* Define, maintain, and improve key metrics, scorecards, and management reporting, with clear definitions, thresholds, refresh cadence, and ownership.
* Produce concise executive narratives (what changed, why, risks/impacts, and required actions).
* Build and maintain dashboards and automate data preparation to reduce manual effort and improve decision velocity.
* Support governance root‑cause analysis, drive corrective and preventative actions for owned items, and maintain audit‑ready documentation and evidence.
* Contribute to governance coverage across themes including outsourcing/vendor controls, access management, IAS charter rationalisation, and control rationalisation.
Required Qualifications, Capabilities, and Skills
* Communication and collaboration: strong written and verbal skills; able to lead meetings, facilitate multi‑stakeholder dialogues, and craft compelling, concise management materials. Proficient in building impactful executive slides at pace.
* Demonstrated ability to lead initiatives without direct authority; strong stakeholder management and constructive challenge.
* Stakeholder management: promotes partnership, information sharing, and collaboration to break down silos; adapts style to influence across a broad set of circumstances.
* Strong data literacy and analytical capability—able to interpret trends, explain drivers, and translate data into actions.
* Hands‑on experience with Excel; working knowledge of Alteryx and/or Tableau (or equivalent tools) for automation and visualisation.
* Solid project management skills (planning, milestones, dependencies, RAID, status reporting).
* High‑quality written and verbal communication, including strong PowerPoint pack creation for senior audiences.
* Judgement and execution: independent, decisive operator who prioritises effectively under pressure, escalates appropriately, and follows through to closure.
* Flexibility and resilience: comfortable in a fast‑paced, consulting‑style, unstructured environment; able to switch contexts and manage varying project types across multiple time zones.
* Work ethic and ownership: proactive self‑starter; meticulous about quality and evidence.
We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute (including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law). We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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