EA Recruitment have been instructed to recruit a Block Manager for their client, a highly respected and well-established independent estate agency covering the areas of Northwest and Central London.
This Block Manager role is now available due to the expansion and success of their Block Management department.
We are looking for an experienced Block Manager with at least 1.5 years' experience who is looking for the opportunity to work within a friendly and professional environment.
Interviewing now with an immediate start available
The role responsibilities include: -
Working with the Block Management director and team
Dealing with Clients and Lessees
Managing your own portfolio
Ensuring that you are giving excellent customer service
Dealing with queries verbally and in written form.
Dealing with day-to-day maintenance (for all communal areas), ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently.
Dealing with contractors to get progress reports on works
To place orders with suppliers and liaise with them accordingly.
Manage e-mails
Negotiate annual service charge
Produce annual expenditure/budget for clients
Assist with the issuing of all letters to customers
Handling insurance claims (acting as post box)
Raising jobs on the database and dealing with access arrangements for suppliers
Attending meetings with clients to discuss Accounts and renewals and major projects
Raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur.
Experience/skills required:
Block Management experience or Residential Property Management experience is essential
Excellent standard of verbal and written English
Ability to multi-task and prioritise tasks
Professional approach with great listening skills
£36k salary pa.
Plus bonus
Working hours: Monday to Friday 9.00am 5.30pm
23 days holiday plus bank holidays
Opportunity to have a long-term career
Ready for an immediate start
Superb company
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