Overview
Pacifica Washington, England, United Kingdom
Position: Laptop and Tablet Repair Operative
This is a workshop based role based in our Washington warehouse with a Monday - Friday schedule, 37.5 hours per week. Overtime will be available.
Responsibilities
* Fault find, diagnose and repair of tablets and laptops - always aiming for a first time fix
* Ordering parts
* Maintain a safe and clean work station at all times
* Liaise with the call centre to pass accurate information on each repair to the customer
* Monitor and action own WIP
* Keep up to date records of each stage of the repair
* Provide detailed job notes of work carried out upon completion of the work
Qualifications and Skills
This section is not explicitly listed in the original description; the role requires being well organised, able to efficiently manage own workload, and able to work independently and collaboratively to meet deadlines and targets.
Benefits
* Company Pension scheme
* 30 days annual holiday allowance including 8 bank holidays - rising with length of service
* Wellbeing and fantastic work - life balance
* Excellent opportunities for progression and promotion within our business
* Death in service benefit at 3x salary
* Company online retailer saving portal
* Complimentary MAP (Multi Appliance Protection) for your own home appliances
* Costa card gift cards - monthly nominations by Team Managers
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Consumer Services
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