We have an opportunity for a Propositions Manager to join our Client Innovation Team on a permanent basis. This role can be based in either our Isle of Man or London Office. Who we are Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide. All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness. Job Purpose To ensure the products we offer continue to meet the changing needs of our clients, our people, regulators and shareholders, offering fair value and delivering good client outcomes. The role holder is responsible for “Client Output” – i.e. all documentation sent from the Bank to the client or prospect. They will ensure client output is well designed and accurate, meets internal and external governance requirements, and will implement the bank’s delivery strategy. At all times the role holder should have the client in mind and influence stakeholders across the business to ensure client needs are always at the forefront of our minds, in addition to business needs. Provide a high-quality service to all key stakeholders and contribute to the delivery of the business objectives. Responsibilities & Duties Responsible for implementing the bank’s chosen delivery strategy (digital vs manual) for client output, which will require working closely with the digital and change teams to identify appropriate digital channels. Has overall control of the entire suite of NPW documentation for existing and prospective clients. Will need to work closely with relevant teams across the business (including operational and compliance teams) to ensure documents are up to date, well-designed, and capture all required information. Work closely with the marketing team, who control and own the NPW brand, to ensure all client output meets the brand requirements and parameters. Has a good understanding of how client output is produced, whether manually or automatically, within the overall NPW digital architecture. Regularly review all client output to ensure it continues to meet internal and external requirements, including Consumer Duty requirements. Deliver annual in-depth Product Reviews for all products. In particular, review pricing and work with the Senior Product Manager and other relevant SME’s to propose any changes or updates to the Tariff. Making updates to the Tariff whenever required. Responsible for making sure the Tariff (and any changes) are correctly implemented by the relevant teams, including any fees to third parties. Responsible for ensuring the NPW Terms and Conditions (T&C’s) are accurate and up to date. Ensure all teams are fully aware of the T&C’s so that their operating practices match the T&C’s. Collect all required changes to the T&C’s arising from changes in any part of the business, or from changes in regulation. Own the procedure for updating the T&C’s, including liaising with lawyers as appropriate. Working with Senior Product Manager, produce the Consumer Duty Dashboard, continually reviewing what is tracked / reported and how it is communicated. Work with Compliance to respond to regulatory requirements impacting our proposition. Third party product/services oversight, working with Compliance and front office proposition owners. Help to drive proposition developments, working with front office colleagues to enhance the NPW client proposition to aid our growth strategy. The jobholder will be expected to travel as necessary to perform duties. Will be required to remain fully conversant with bank policies and procedures. To undertake such other duties as the bank may require from time to time. Qualifications Ideally degree educated or equivalent qualifications preferred. Skills and Experience Proven experience within a product/proposition or governance role. Knowledge of financial services products/propositions e.g. investment management, financial planning, lending and banking products. Thorough knowledge and understanding of the financial services regulatory environment – UK, Isle of Man & Jersey. Excellent strategic and tactical awareness, enabling contribution to the development planning of the bank. Experience of working in a HNW client environment. To Apply We encourage you to apply well in advance of the deadline and if you are successful, we will meet with you as soon as possible. Our Commitment to Diversity Nedbank Private Wealth is an inclusive employer where everyone can thrive. We are proud of the value we place on individuality, and we want you to bring your full self to work and maximise your potential. Please let us know if you require any adjustments to support you. Direct applications only