About the Job
Assistant Manager Burgers & Fries at Five Guys! We're a burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy. Our Assistant Managers work closely with the General Manager, sharing responsibility for the restaurant's success. This includes leading and coaching teams to ensure profitability, maximizing sales opportunities, and providing excellent customer service. They demonstrate leadership, coaching, and embody our values for their team and customers.
Rewards
* An achievable bonus scheme worth up to 15% of annual salary
* An additional Secret Shopper bonus worth up to £2,000
* High Performer Awards and Bonuses
* Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
* 33 Days paid holiday
* Paid breaks
* Free burgers, fries, and shakes on shift
* Life assurance
* Access to Wagestream for financial wellbeing benefits
Other Perks
* Social events and days out
* Invitation to the annual Assistant Manager conference
* Team competitions like Fry Cup and Olympics
* Employee discount through Five Guys Perks
* Wellbeing support and Employee Assistance Program (EAP)
* Career development opportunities
* Enhanced Maternity & Paternity Leave
* Pension scheme
Role Responsibilities
* Manage Shift Managers and Crew
* Support the delivery of high-quality burgers and fries
* Create an engaging work environment and provide excellent customer experiences
* Handle customer complaints promptly and honestly
* Lead by example, working hands-on on the line and with customers
* Support the General Manager and contribute to store results
* Manage P&L, focusing on increasing sales and controlling costs
* Oversee daily operations and plan for the future
* Lead with our core values
* Develop team talent and succession plans
Ideal Candidate Qualities
* Passion for Burgers and Fries
* Alignment with our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
* Hands-on leadership experience
* Excellent customer service skills
Career Growth with Five Guys
* Ambitious individuals can progress to Deputy General Manager or General Manager roles
* Potential future roles include Area Trainer, District Manager, or Support Office positions
* We support career development and growth
Location
Birmingham, England
Language
* English
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