Salary: £65,000 - £72,000
Job Title: Regional Delivery Manager
Location: Walsall
This is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. IWS M&E is part of the South Staffordshire Group – a 3,000-strong organisation behind South Staffs Water, Cambridge Water, and several leading utility support businesses – offering long‑term development and career progression.
We are looking for an experienced and driven Regional Delivery Manager to lead the successful delivery and growth of our project portfolio within a defined geographic region. This is a senior leadership role where you will act as the single point of contact for clients, ensuring high‑quality project delivery while driving commercial performance and continuous improvement.
The Role
Leadership & Team Management
* Lead and manage a multi‑disciplinary team including Project Managers, engineers, commercial staff, and operational teams
* Motivate, develop, and performance‑manage team members
* Identify and nurture talent, supporting career development
* Drive a culture of accountability, collaboration, and high performance
Project & Operational Delivery
* Oversee delivery of framework agreements, contracts, and subcontracts
* Ensure projects are delivered on time, within budget, and to high quality standards
* Allocate and manage resources effectively across projects
* Implement continuous improvement initiatives
Commercial & Financial Performance
* Deliver targeted gross margins across all projects
* Forecast revenue and resource requirements accurately
* Identify risks and opportunities to improve performance
* Work closely with Commercial teams to ensure sustainable returns
Client Relationship Management
* Act as the primary point of contact for key clients
* Build strong, long‑term relationships with senior stakeholders
* Ensure excellent service delivery and achievement of KPIs
* Identify opportunities for future work and business growth
Health, Safety & Environment
* Champion a zero‑harm culture across all operations
* Lead by example in health and safety compliance
* Engage teams to promote safe working practices and continuous improvement
What You’ll Need
Skills & Competencies
* Strong leadership and team management skills
* Excellent communication and stakeholder management
* Commercial awareness and strategic thinking
* Problem‑solving and decision‑making capability
* Strong organisational and time management skills
Experience & Knowledge
* Proven experience in project delivery within the utilities or water industry
* Experience managing large, multi‑disciplinary teams
* Strong understanding of commercial project management
Qualifications
* Relevant qualifications in project management, operations, or business management
* Knowledge of CDM regulations and NEC contracts (desirable)
What You’ll Get In Return
* Family‑Friendly Leave Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
* Financial & Life Assurance Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
* Health & Wellbeing Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
* Lifestyle & Perks Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
* Professional Development Hands‑on training and ongoing career development opportunities
* Inclusion & Belonging Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
* Performance & Recognition Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
* Flexibility & Opportunities Overtime available and flexible shifts / hybrid working (role dependant)
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