Housekeeper – Langdale Chase, Windermere, LA23 1LW
We are seeking an experienced Housekeeper, reporting to the Head Housekeeper, to deliver exceptional housekeeping and customer service standards to our guests at our beautiful property on Lake Windermere. The Housekeeper will ensure the hotel is maintained to the highest pristine standards.
Langdale Chase Hotel, situated on the banks of Lake Windermere, recently underwent a full refurbishment and reopened in November 2023. Since then, it has achieved 5-Star AA status and was ranked No.3 in the Times Top 100 Places to Stay in the North of England.
Your daily responsibilities:
1. Servicing and presenting guest bedrooms and public areas to a five-star standard
2. Completing turn-down service when required
3. Maintaining a neat and tidy work environment
4. Reporting maintenance issues, stock shortages, and defects to the Head Housekeeper
5. Ensuring the laundry room is tidy and well-stocked
6. Assisting with linen sorting and porter responsibilities
7. Reporting and recording lost property items
8. Implementing and maintaining high hygiene, health, and safety standards
Who are we looking for?
The ideal candidate will take pride in delivering high standards of housekeeping and guest service. You should have previous experience working in a high-quality Four or Five-Star hotel in a Housekeeping role, with an excellent eye for detail and a passion for warm hospitality. Strong communication skills, a proactive approach, and the ability to work well in a team are essential to represent the company professionally and knowledgeably.
What we offer:
* Competitive pay rate, above NLW
* Wagestream – access up to 40% of wages as you earn them weekly
* 28 days annual leave, increasing to 33 days after 5 years
* Enhanced maternity and paternity pay
* Health cash plan with discounts and perks
* Long service awards, including free meals and stays
* Employee Assistance Programme
* Discounted accommodation, food, and drinks in our properties
* Pension and Life assurance
* Bespoke training programmes and apprenticeships
* An engaging and supportive work environment
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