Customer Service & Sales Administrator - Permanent role
Location:Marchwood, Southampton
Hours: 36.25 per week (alternating weekly schedule)
Salary: £25,000 per annum
A Great Opportunity to Join a Supportive Team
TLP Recruitment is looking for a motivated Customer Service & Sales Administrator to join a dynamic team in Marchwood, Southampton. If you take pride in delivering excellent customer service, have strong attention to detail, and enjoy working in a fast-paced office environment, this could be the perfect role for you.
In this role, you will play an essential part in supporting both customers and business operations. You will be responsible for handling enquiries, processing sales orders, coordinating logistics, and ensuring smooth day-to-day transactions.
Responsibilities
* Respond to customer enquiries in person, over the phone, and via email
* Prepare quotations, process sales orders, and follow up on enquiries
* Provide product information and answer technical queries
* Raise purchase orders and generate picking lists and delivery notes
* Coordinate deliveries by liaising with logistics partners
* Monitor and manage stock levels
* Raise purchase orders for stock, fittings, and stationery
* Check and log incoming goods and deliveries
* Provide excellent customer service at all times
* Support general office duties as needed
Skills and Experience
* Strong customer service skills and a proactive approach
* Problem-solving abilities and confidence in making decisions
* Computer literacy and accurate data entry skills
* Attention to detail and strong organisational abilities
* Ability to work collaboratively within a team and manage time effectively
Why Join Us
* Work within a professional and friendly team
* Be part of a varied role with real responsibility
* Competitive salary with a structured work schedule
* Opportunities for career growth in a busy, rewarding environment
To find out more, call TLP Recruitment - Southampton today or apply now and a member of the team will be in touch.
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