Store Colleague - Part Time (Fully Flexible), Preston
Company:
JD Group
Location:
Preston, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f3bd0bb86445
Job Views:
4
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
Role overview:
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience for our customers. JD Group offers opportunities for career development, especially if you are motivated by progression and interested in developing your career.
Responsibilities:
* Provide excellent customer service by greeting customers warmly, ensuring they have a positive experience, and understanding the customer service measurement programme.
* Drive and exceed sales targets using in-store devices, offering the full product range, and maximizing add-on sales opportunities.
* Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
* Support store operations by assisting in other departments as needed, representing the company professionally, and following safety guidelines.
* Process sales transactions accurately, including cash handling and card payments.
* Upsell and cross-sell products to maximize sales.
* Maintain stock levels and ensure shelves are organized and appealing.
* Address and resolve customer queries professionally.
* Collaborate with team members to achieve store targets.
Role objectives and KPIs:
* Achieve or exceed the store's monthly sales targets.
* Meet KPIs such as Units, Conversion, ATV, UPT.
* Achieve upselling and cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure stock on the shop floor is replenished.
Skills and Experience:
* Positive attitude towards a fast-paced, customer-focused retail environment.
* Enthusiasm for challenges as opportunities for growth and learning.
* Confident interpersonal and communication skills, thriving in social interactions with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
* Company discount of 25% on many products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
* Exclusive deals and discounts through our online benefits platform (TELUS Health).
* Access to counselling, digital health, and well-being services via TELUS Health.
* Health cash plans.
* Internal development courses for personal and professional growth.
* Opportunities for apprenticeships and accredited qualifications (England Only).
* Discounted gym memberships at JD Gyms.
* Access to colleague networks and support initiatives for positive change.
* Volunteer opportunities and support for JD Foundation.
* Employer engagement forums to influence positive change.
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