Commercial Manager - Home Claims
Location: Leicester, London, or Bexhill - Hybrid (one day a week in your chosen office)
Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have invested heavily in data and technology and foster a culture of the 4Cs. We are proud of our journey and recognize that our success depends on talented colleagues like you.
We insure over three million customers and see great growth potential. If you're interested in #lifeatHD, we invite you to explore this opportunity and consider joining us in this exciting phase.
We encourage applications even if you don't meet every requirement but are excited about the role and believe you can contribute.
Role overview
As a Commercial Manager in Home Claims, you'll execute our commercial and trading strategies, working with internal and external stakeholders to meet ambitious targets and support our transformation into a market-leading Home Claims function.
Key responsibilities include:
* Supporting the delivery of our Home Claims strategy to maximize commercial outcomes.
* Driving data-led performance improvements across Hastings Direct and external suppliers.
* Managing contractual relationships with external partners to achieve excellent commercial and customer results.
* Managing risk and business continuity strategies within the business area.
* Owning the commercial performance of key components within Home Claims.
* Identifying opportunities for trading performance improvement.
Essential skills and experience
* Experience delivering commercial initiatives in regulated environments such as financial services, insurance, or utilities; knowledge of home claims is highly desirable.
* Strong commercial aptitude with analytical skills to interpret complex data and communicate effectively.
* Excellent written and verbal communication skills, with experience influencing senior stakeholders.
The interview process
Our process includes:
* Recruiter screening call
* Initial interview with the hiring leader
* Second interview with the hiring leader and peer, including a case study
We are a Disability Confident employer committed to inclusive recruitment, offering support and adjustments as needed. We do not sponsor visas for this role.
Benefits
Alongside a competitive salary and £5k car allowance, benefits include:
* Flexible hybrid working
* Annual performance bonus
* Private medical insurance
* Life assurance and income protection
* Matched pension contributions up to 10%
* Discounts, cashback, financial advice, and wellbeing support
* 27 days annual leave plus bank holidays, with options to buy or sell leave
* Additional perks and facilities
Join us and experience a different way of working, centered around the 4Cs: colleagues, customers, company, and community. We support your growth with training and development to help you succeed.
Hastings Group is an equal opportunities employer, welcoming applications from all backgrounds. Our recruitment process includes thorough checks, including credit and criminal record checks.
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