IT Support Team Leader -Manchester – On-site
Job Title: IT Support Team Leader
Office Location: Manchester City Centre
Salary: £45,000 - £50,000 DOE
Company profile
My client is an enterprise-level company that is the market leader in there industry. This role will require you to manage teams across two offices.
Key skills required
* experience managing a multi-site team.
* of Microsoft Operating Systems
* in Microsoft Office Suite.
* time management skills and ability to work under pressure.
Main responsibilities
* and managing incidents and requests via the ticketing system and management escalations.
* that the desktop estate is maintained, and assets are documented accurately in CMDB.
* quality of work against agreed performance criteria.
* activities for large scale projects and liaising with Project Managers.
* the team through regular coaching and feedback sessions.
* agreed processes are understood and followed by reporting staff.
* all procedural documentation and templates as necessary.
* CVs and conducting interviews to recruit new staff.
* effectively with stakeholders and managers across the wider business.
* and shaping the team identity and morale.
If this role is of interest, please contact me at anthony.dale@adalta-solutions.com