Crm & email marketing specialist

Job Description

📍 Location: West Sussex

🕒 Hours: Full-Time, Monday to Friday, 9:30 – 5:30

💰 Salary: Circa £35k + Exceptional Bonus Scheme


A fast-growing sports nutrition brand is on the lookout for an Email & Retention Specialist to lead customer engagement across its global D2C and B2B channels. This is a key role for someone data-driven and creative, with proven success using Klaviyo and a passion for delivering revenue through high-impact retention strategies.


What you’ll be doing:

* Own and execute global email marketing & retention strategies
* Build automated flows, smart segments & impactful campaigns
* Drive loyalty, subscription, and reactivation schemes
* Analyse performance to optimise customer LTV and retention
* Work closely with growth, creative & marketing teams


What we’re looking for:

* 3+ years in email or retention marketing
* Hands-on experience with Klaviyo
* Strong analytical skills and commercial mindset
* Proven success in growing customer LTV & retention
* Creative thinker with excellent communication skills


Perks & Benefits:

✅ Performance-based bonus scheme