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Colleague experience administrator

Swindon
Civic Recruitment Limited
Posted: 16h ago
Offer description

3-month contract position with a local authority


Summary

* This is a 3-month contract position with a local authority, focused on providing high-quality administrative and transactional HR support throughout the employee lifecycle. The role encompasses Learning & Development, HR Administration, and Resourcing activities. The postholder will ensure precise data management, timely processing of HR activities, and effective query responses, adhering to organisational policies, procedures, service level agreements, and employment legislation.


Responsibilities

* Develop a comprehensive understanding of the HR & OD function and the end-to-end colleague journey, including policies, terms and conditions, practices, and procedures.
* Deliver accurate and timely HR administration across all employee lifecycle processes, ensuring a high standard of customer service.
* Ensure all HR queries and transactions comply with relevant legislation, organisational policies, procedures, and SLA requirements.
* Process, maintain, and securely store employee data and records, ensuring data integrity and GDPR compliance at all times.
* Provide administrative support for Learning & Development activities, including training coordination and record management.
* Support recruitment and onboarding administration, including interview coordination, pre-employment checks, and induction processes.
* Triage, assess, and respond to HR queries, escalating complex or high-risk issues to the Colleague Experience Lead where appropriate.


Requirements

* Essential Experience Required
o Experience in an HR administration or similar support role.
o Understanding of HR policies, procedures, and employment legislation.
o Experience with HR systems and Microsoft Office applications.
* Essential Qualifications Required
o Educated to GCSE level or equivalent, including English and Maths.
o CIPD qualification or willingness to work towards one (desirable).


Additional Information

* Working hours: 37 hours per week
* Location: Civic Campus, Euclid Street, Swindon, SN1 2JG, United Kingdom
* Work pattern: 2-3 days on site in the office, with Wednesday as a mandatory onsite day
* Bi-weekly schedule
* The role closes on 3rd June 2026, apply ASAP.

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