About BDO
BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, were dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose People helping people.
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Why join us?
A great place to work
Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so its no surprise that our offices around the world are regularly recognised with awards and accolades. Were a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity .
Professional growth
Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. Were committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities.
Make a difference
We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, were proud to support thousands of colleagues around the globe to give back in the communities in which we operate.
Position: Senior Technology Delivery Manager
Key accountabilities:
Technical Delivery Leadership
* Lead end-to-end delivery of major technical projects and programs, ensuring all work aligns with organisational objectives and strategies.
* Manage project resources, scope, timelines, and budgets to reach quality and performance targets.
* Mentoring and guiding technical delivery teams to comply with technical standards, frameworks, and best practices in governance.
* Maintaining thorough, high-quality technical documentation for all programs and projects.
* Support the Technical Portfolio Manager in strategic planning aligned with business requirements.
Team Coordination and Collaboration
* Collaborate closely with cross-functional teamsincluding development, QA, product ownership, and the Project Management Office (PMO)to ensure seamless technical delivery.
* Serving as a liaison between technical teams, senior leaders, and business stakeholders to align technical solutions with business requirements.
* Foster a culture of collaboration, accountability, and innovation within technical teams.
* Manage vendor relationships to support successful project outcomes.
Risk Management and Problem-Solving
* Identify and mitigate technical risks and challenges proactively, ensuring continuity and success of projects, and escalate issues promptly when necessary.
* Address bottlenecks and dependencies across teams efficiently to maintain delivery momentum.
* Escalate significant risks or issues to senior leadership with actionable recommendations and timely updates.
Performance Monitoring and Reporting
* Track and monitor program, project, and budget progress using established metrics, providing regular updates to relevant stakeholders.
* Ensure accurate and timely completion of project documentation, including plans, risk registers, budget tracking, and status reports.
* Analyse project outcomes to identify lessons learned and promote continuous improvement opportunities.
* Prepare and deliver timely reporting for various forums and stakeholders such as quarterly reports and IITC meetings.
Process Improvement and Innovation
* Lead continuous improvement initiatives to drive efficiency, quality, and scalability in technical delivery.
* Remain abreast of industry trends, emerging technologies, and best practices to inform and enhance technical strategies.
Qualifications and Experience:
* Bachelors degree in Computer Science, Engineering, Information Technology, or a related field;
* Relevant certifications (e.g., PMP, Agile, Scrum, ITIL).
* Masters in a relevant field advantageous.
* 10+ years of experience in technical project or delivery management, with a strong focus on development, infrastructure, or related domains, and people management
* Proven track record of delivering large scale, complex technical projects and products in a cross-functional, collaborative environment.
Skills and capabilities
* Effectively demonstrates exceptional leadership, teamwork, problem solving, initiative and integrity, with experience of driving the best from teams located in multiple locations and time zones.
* Proven ability to effectively engage with business stakeholders to clarify and understand their business requirements and manage competing priorities.
* Demonstrated experience managing multiple concurrent projects and project coordinators.
* Experience working with multiple third-party vendors and partners to deliver complex information technology projects.
* Understanding of systems, development methodologies and architecture.
* Experience transitioning technology solutions into operational environments.
* Ability to establish and adhere to strict project timeframes.
* Demonstrate the ability to balance priorities among competing needs whilst providing the highest level of value to BDO.
* Strong negotiation and dispute resolution skills.
* Financial literacy to forecast and manage project budgets.
* Excellent interpersonal and written communication skills, including the ability to influence and drive other team members, and to engage effectively with senior stakeholders.
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