This is an exciting opportunity to join a rapidly growing company that places a strong emphasis on employee well-being and creating a positive, supportive work environment. We are looking for an enthusiastic, organised individual to support our busy office with the drafting, administration, and management of legal documentation. This is an ideal role for a recent graduate looking to start their career in a professional, client-focused environment with excellent development prospects. What We’re Looking For: A confident and professional telephone manner with clear communication skills Comfortable handling inbound calls, addressing customer queries, and directing them to the appropriate team Friendly, patient approach with the ability to deliver excellent customer service, including to more vulnerable customers such as the elderly Strong organisational skills with attention to detail; this role involves managing important paperwork and documentation Basic IT proficiency, particularly with Microsoft Word and Excel; excellent written English is essential Willingness to learn – full training will be provided on our internal systems and CRM software (previous CRM experience is helpful but not required. Enjoy working methodically and with accuracy in a team-oriented environment Strong verbal communication skills with the ability to engage with colleagues and clients at all levels Why Join Us? Fantastic career development opportunities for those looking to grow within the company Be part of a supportive, growing team where your contribution makes a real impact Comprehensive training provided to help you succeed and develop your skills Role Details: Job Type: Permanent, Full-time Salary: Starting from £23,809.50 per year Location: Leicester, LE1 3DL (Must be able to reliably commute or plan to relocate before starting) Schedule: 8-hour shifts Who Should Apply? Recent graduates looking to start a career in administration, legal services, or customer service Individuals with excellent communication and organisation skills, eager to learn and progress Preferred (but not essential): Experience working in a legal or administrative setting (ideal for those with internships, placements, or university project experience)