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Post-16 Education Manager
Location:
Manchester, GB
Opening Date: 20 Aug 2025
Full Time / Part Time: Full Time
Contract Type: Permanent
Closing Date for Applications: 8th September 2025
Purpose
Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.
The Post-16 Education Manager is responsible for the strategic management and operational oversight of CITC’s five 16+ education programmes – City BTEC, City Esports, City Careers, City Degree and the 93:20 programme. The role leads on project planning, staff management, performance monitoring, and partnership development to ensure all programmes are delivered to a high standard and align with CITC’s strategic objectives.
Accountabilities
* Manage a team of Officers and Delivery Coaches to lead the delivery of the City BTEC, City Esports, City Careers, City Degree & 93:20 programmes across the academic year, ensuring consistent engagement of participants from diverse backgrounds and abilities.
* Oversee the development and implementation of high-quality, relevant curricula across all 16+ programmes, ensuring they remain engaging, educational, and aligned with CITC’s strategic goals and partner expectations.
* Monitor and report on agreed outcomes for each programme, maintaining strong working relationships with education partners and funders. Ensure the team meets all reporting, quality assurance, engagement, and finance KPIs.
* Manage the strategic direction of CITC’s 16+ education provision, supporting re-signs and new partner recruitment to ensure long-term sustainability and growth of each programme.
* Build and maintain strong relationships with internal CITC and CFG departments, as well as external funders, local authorities, and education bodies, to enhance CITC’s visibility, impact, and reach across Greater Manchester.
* Conduct regular performance reviews and provide structured feedback to Officers, identifying CPD and training needs that continuously improve staff performance and programme quality.
* Ensure the highest standards of safeguarding are embedded across the team, maintaining full compliance with CITC’s safeguarding policies and practices in line with legal and ethical responsibilities.
* Uphold and ensure compliance with all CITC and CFG policies and procedures across the team, acting as the first point of escalation for breaches and conducting investigations where necessary.
Knowledge, Skills and Experience
* Degree level education
* In-depth understanding of community-based education programmes, specifically for 16+ learners
* Proven experience of working with education providers, community organisations, local authorities, and external funding partners
* Knowledge of CITC’s education programmes and their role within the wider education and employability landscape
* Experience in coordinating community or education programmes and successfully meeting associated KPIs and outcomes
* Experience working within a brand environment and understanding the responsibilities of representing a Premier League Football Club
* Experience in designing and managing relevant programme curricula
* Experience of line managing staff, including remote teams
* Budget management and financial reporting experience
* Competent across Microsoft office platforms
* Ability to engage and influence stakeholders across different levels of an organisation
* Excellent communication skills, both verbal and written
* Postgraduate-level education or relevant professional qualifications
* Demonstrable track record of building and maintaining sustainable partnerships
* Confident presentation and public speaking skills
* Experience in delivering training, mentoring, or CPD for staff and professionals
* Strong understanding of City in the Community Foundation, its values and programme portfolio
* Experience in managing multiple projects simultaneously, with strong organisational and planning skills
City Football Group promotes equal opportunities in employment, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
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