Job Title: People Support (Homes) - Elderly Care
Salary: £28,000 - £30,000 plus 10% SMART objectives based bonus paid quarterly
Hours: Full-time
Location: Edwinstowe, NG21 9PA
Employer: Jasmine Healthcare Limited
* Do you want to work for a Mission & Values led organisation?
* Are you looking for a place of work which offers you real purpose and the opportunity to make a difference?
* Are you passionate about finding an employer where great work is both recognised and rewarded?
What can Jasmine offer you?
In line with its Mission, Jasmine tries to do everything possible to "prioritise our people", as we believe that the happiness of our residents is dependent on the engagement and wellbeing of our team. Consequently, Jasmine offers the following to those that perform this valuable role:
* Salary - We pay top quartile market salaries
* Pay Rises - Annual Performance related pay increases of up to 8% in addition to any cost of living increase
* Bonus - 10% of salary based on SMART objectives paid quarterly
* Holiday - 28 Days including Bank Holidays
* Pension - We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to
* Bonusly Points - These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents' lives
* Training - All relevant qualifications are fully funded to help you progress
* Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7
A little about the People Support (Homes) Role:
This role is fundamental to achieving Jasmine's mission and objectives by ensuring Team Members joining Jasmine are welcomed, supported, and successfully integrated into both their role and our values-driven culture. This role sits at the heart of the Team Members journey - from supporting recruitment, to onboarding and induction, through to embedding people into their teams and providing early support around wellbeing and absence. By being a visible presence in our homes and Support Hub, the People Support (Homes) strengthens engagement, improves retention, and ensures our Team Members feel connected, valued, and set up to thrive.
Competencies for the People Support (Homes) Role:
* Ability to follow and embed processes in a growing organisation
* Excellent communication skills, written and verbal
* High attention to detail
* Good time management
* Excellent interpersonal skills
* Trustworthy and reliable with a can-do attitude
* IT Literate
* Flexible approach to tasks and teamwork
* Ability to make well-informed decisions in a fast-paced environment
* Ability to deliver radical honest feedback
* Ability to train and develop others
* Goal orientated to achieve SMART objectives
* Flexible and adaptable
* Persistent and patient
* Self-motivated
* Organisation and Administration skills
* Positive
Day to Day Responsibilities for the People Support (Homes):
Recruitment Support
* Support homes with the early stages of recruitment, including shortlisting, initial screening, and arranging interviews.
* Ensure candidates have a positive and values-aligned experience throughout the process.
* Contribute to attraction and recruitment initiatives that reflect the organisation's culture and values
Onboarding & Induction
* Coordinate and deliver engaging induction experiences tailored to each role and service.
* Ensure compliance, training, and documentation requirements are completed efficiently.
* Act as the main point of contact for new starters throughout their first 90 days
Culture & Engagement
* Be a visible and approachable presence within homes and the Support Hub to build relationships with team members.
* Promote and embed organisational values into everyday practice.
* Gather and act on feedback from new starters to improve the onboarding journey
Absence Support
* Assist managers with absence management processes, including return-to-work conversations and tracking absence data.
* Provide supportive check-ins with team members where appropriate, helping to balance wellbeing with attendance expectations.
* Escalate concerns where patterns or risks are identified.
* Train and develop management on effective absence management
* Embed process
Retention & Development
* Carry out regular check-ins with team members during their first year to support engagement and performance.
* Highlight early signs of disengagement and work with managers to resolve issues.
* Support the delivery of people initiatives to improve retention and wellbeing.
Collaboration & Projects
* Partner with People Support and operational managers to strengthen the team members experience.
* Provide feedback and insights to improve recruitment, onboarding, and absence processes.
* Contribute to wider people projects that enhance culture and engagement.
One to Ones
* Ensure one to one are held regularly, clearly documented and retained.
* Ensure comments and takeaways are completed by team members
* Support the management team to deliver effective and radically honest one to one discussions
People/Administrative Support
* Provide ad hoc administrative support to the homes as required
Essential Requirements for the People Support (Homes) Role:
* Experience in HR, recruitment, onboarding, and people engagement.
* Strong interpersonal skills and the ability to build trust quickly
* A passion for people and a commitment to creating positive team member experiences
* Confident in supporting sensitive conversations, including absence and wellbeing.
* Organised, proactive, and able to manage multiple priorities
* Live within 45 minutes of Nightingale (NG21 9PH) and St Andrews (NG34 9PL)
* Comfortable working across multiple sites with minimal home working
Preferred Requirements for the Onboarding Support Role:
* Experience in health and social care or a regulated, values-driven sector.
* CIPD Qualification
* Knowledge of HR processes including recruitment, absence, and compliance.
* Coaching or mentoring skills.
A little about Jasmine:
By prioritising our people, our mission is to provide the highest standards of care to as many elderly residents as possible.
Below are a few of the ways that we objectively demonstrate we are achieving our Mission:
* Well over half our team have a relevant Diploma qualification with another fifth currently studying for one
* We have a 4.8 star rating (out of 5.0) on Indeed as a top employer
* We have Good and Outstanding Care Quality Commission (CQC) inspection reports
* We have a 9.7 rating (out of 10.0) on www.carehome.co.uk
At Jasmine, our Mission guides everything we do, and we place great importance on every member of our team living by our values. For more information about Jasmine and our values please visit our website at. Our values are a key part of how we approach recruitment and make hiring decisions.
Join us for a rewarding career where you'll be supported, recognised, and truly appreciated!
Apply today, and we'll get back to you within one working day!