Job Description: Senior Operations Support Engineer, Preston, Lancashire
Liberty IT is seeking a Senior Operations Support Engineer to join their team in Preston, Lancashire. The role involves supporting and enhancing the company's office environments, desktop hardware and software, digital communications, AV technologies, and office space management. The engineer will lead projects, facilitate agile ceremonies, mentor junior team members, and contribute to continuous improvement initiatives to ensure a high-quality employee experience.
Responsibilities include:
1. Leading projects to improve Liberty IT's office and technical environments.
2. Managing desktop, device hardware, and software support.
3. Supporting digital communications and AV systems for various meeting formats.
4. Participating in agile ceremonies and project delivery.
5. Contributing to energy efficiency and office space management initiatives.
6. Mentoring junior staff and sharing knowledge through internal and external channels.
7. Providing technical support during office hours, including setup, maintenance, and troubleshooting.
8. Managing AV and digital communication tools for on-site and remote events.
9. Overseeing physical office space, capacity, and intra-office moves.
Minimum requirements:
* At least five years of experience in technical support within large office environments.
* Experience with software, hardware, AV, and office environment projects.
* Knowledge of agile delivery practices.
* Certifications relevant to the role.
Liberty IT offers a comprehensive benefits package, flexible hybrid working, and opportunities for professional growth. The company values diversity and is an equal opportunity employer.
#J-18808-Ljbffr