Customer Service Coordinator – Coventry
Location: Coventry
Rate: £21.70 per hour
Contract: 2-month contract
Hours: 24/7 shift-based, including weekends
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About the Role
We have an exciting opportunity to join our clients Network Control team as a Customer Service Coordinator on a short-term contract based at their Coventry Head Office.
In this role, you'll help keep our wastewater network running smoothly, managing telemetry systems and responding to real-time operational events to ensure our customers continue to receive reliable service.
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What You'll Be Doing
1. Monitoring and responding to eSCADA telemetry alarms.
2. Managing asset failures and supporting incident responses across the wastewater network.
3. Proactively managing network performance through telemetry control an...